Recent federal programs to support the adoption of health information exchange (HIE) across healthcare systems in order to improve quality of healthcare and reduce cost of healthcare has created a lot of buzz. Lessons learned from these experiences have revealed barriers and challenges beyond those associated with technology. Without new strategies, the current support and methods of facilitating HIE may not improve the adoption. There are several key questions raised by the stakeholders:
- What do we have to gain by exchanging this information.
- What do we have to loose by not joining the HIE network?
- What role can new payment models have on influencing the implementation of HIEs?
- What are the costs and benefits of HIE?
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Jeffrey D. Miller
Versum Ventures, LLC
Jeffrey D. Miller is the founder and managing partner for Versum Ventures, LLC, where he focuses his consulting activities around the identification and development of transformation strategies and the creation of new companies in the health and information technology industries. Mr. Miller brings more than thirty years experience in strategic planning, produc development, and operational process improvement in the healthcare, manufacturing, and technology industries to NC HIE. Most recently, he has focused on the development of information technologies to support personalized medicine, the definition of service delivery models for emerging markets, and the creation of utility models to support cloud-based electronic medical records.
He has previously served as the Chief Executive Officer for the North Carolina Health Information Exchange (NC HIE), a non-profit, public-private collaboration that created a
secure, sustainable technology service to support the real time exchange, utilization, and analysis of health information to improve medical decision-making and the coordination of care to improve health outcomes and control health care costs for all residents of North Carolina.
Prior to leading the NC HIE, Mr. Miller established and led the Worldwide Health and Life Sciences organization at Hewlett-Packard Company. During his tenure, industry analysts report that HP HLS revenues grew to more than $8 billion annually. He has also led the development and delivery of management consulting services and information
technology products at Capgemini, The Advisory Board Company, Deloitte Consulting and IBM.
Mr. Miller is based in Raleigh, NC and he holds a Master’s degree in business administration from the Fuqua School of Business at Duke University in Durham, North
Carolina, and a Bachelor of Arts degree in Economics and Computer Studies from Northwestern University in Evanston, Illinois. He currently serves as a board member and
advisor to a select number of healthcare and IT organizations.